September has just arrived and the feel is more Autumn
The Waverley - the last seagoing paddle steamer in the world - is at long last it’s back moving under her own power for the first time in nearly two years after having new boilers fitted.
A fundraiser in 2018, raised £2.3 million in funding to help install the new boilers.
TODDLE OFF Pub owner’s brutal response to ‘entitled toddlers’ who complained about staff’s ‘attitude’ after ‘spending £700
AN "obnoxious" group of drinkers were branded "entitled little toddlers" by a furious pub owner after they complained about staff online.
The woman, known only as Jo, left a scathing review after visiting The Cowshed at Hucknall for her sister-in-law's 50th birthday, but she was not prepared for the reply from the owner.
She claimed the party had spent approximately £700 on booze and food before they were asked to leave by "staff with awful attitude" for being too drunk.
But the Nottinghamshire restaurant hit back, accusing the family of reducing staff members to tears, being sick everywhere, damaging light fittings and smearing birthday cake over a table.
In the review, Jo wrote: "[They] didn't mind taking the £700 though, I have never been spoken to in such a way. Maybe they should be open to reviews and yes our family member was sick and YES WE CLEANED IT UP - so no members of staff were affected by this.
"Maybe a course for your staff in customer service wouldn't go amiss - rude staff huffing and puffing because they had a large round to bring out!"
My only regret was not kicking you out sooner
Cowshed Staff
The Cowshed, which has a five star rating on TripAdvisor shared their version of events from the night on Facebook by saying: "Hi Jo, thanks for reaching out!
"We love feedback, whether it be positive or negative, we especially love feedback like this so others can see the type of people we have to deal with sometimes."
They began by addressing the amount of money Jo claimed the family had spent.
The Cowshed team wrote: "Our most expensive pizza on the menu is £9.00, this means that if you ordered only pizzas, you'd have to order 77 of them to be even close to spending £700. You didn't order 77 pizzas, Jo.
"But let's talk drinks... the most expensive drink we sell is a double gin & mixer at £6.10, this means you'd have to order 115 of these to be even close to spending £700.
'ENTITLED LITTLE TODDLERS'
"You didn't order 115 double gin & mixers. So let's split the difference, seeing as you had spent the "£700" on both pizzas and drinks... you and your party would have to have ordered 39 of our most expensive pizzas and 57 of our most expensive drinks to have spent £700 at our bar. You ordered nowhere near this, Jo... not even close."
Laden with sarcasm, the owner went on to pull Jo up on her "memory and maths", claiming that staff went over receipts and CCTV - revealing that the group had actually spent £225.
In the blazing response, the author of the Facebook post held Jo accountable for the party's behaviour towards staff and fellow diners.
"With the ironic exception of the young adults that were in your group and one or two others, you all acted like belligerent, entitled little toddlers from the moment you walked through our gates.
"We allowed members of your party to bring in food from other venues to circumvent their food allergies. We cleaned up all the smashed pint glasses you broke and birthday cake you dropped and smeared all over our tables & benches, and tolerated the many loud family rows you were having with each other.
"Rather than treat our staff like human beings that are just trying to earn a wage, you decided to treat them like your own personal servants, clicking your fingers, shouting, swearing and barking your orders at them, to the point one was almost in tears and refused to deal with you any more.
Congratulations Cowshed, you won the internet today!
Facebook Follower
"You were the loudest, most obnoxious group in the whole bar, just being a nuisance in general and other customers were starting to complain about you at this point. Then, for your party's grand finale, the gentleman in the blue shirt headed into our bar from outside and decided to vomit everywhere but the toilet.
"Our staff stepped into to help, but you demanded to "deal with the situation" and rather than clean up the mess, proceeded to smear it over an even wider area with our mop, whilst... once again, being loud, rude, sticking your hand in our staff's faces and shouting over anybody who was trying to communicate with you or help."
The restaurant explained that this is why they choose not to have the review comments turned on on their page - because it only gives one side of the story.
They also corrected Jo on her accusations that she was barred.
The post was closed with the Cowshed making it clear that there will be no more comments or responding on the thread to avoid keyboard warriors getting involved.
The pub was inundated with praise from Facebook followers for their brave and brutal response.
One person wrote" I really want to visit Cowshed now! Never heard of the place before and already have so much respect for the staff there!"
Another said: "Congratulations Cowshed, you have won the internet today!"
Spain’s rapid reopening, a rise in large family gatherings, growing tourism, and a lack of adequate housing and health care for migrants have all been blamed for the surge. Some experts also point to the revival of nightlife, which was reinstated earlier and with looser restrictions than in many other parts of Europe
It was great to see the Waverley back in service, but yesterday sept 3rd, the paddle steamer collided with Brodick Pier on the Isle of Aran. 213 passengers and 26 crew were onboard at the time of the collision and its reported that 17 people have injuries, and a number have been taken to hospital.
Not a good start. They don’t seem to have a lot of luck.
There have been 159 new positive cases of coronavirus in Scotland in the past 24 hours, including 73 in the Glasgow area.
The total number of positive cases across the country stands at 21,048, with the figure for the NHS Greater Glasgow and Clyde region at 5,709.
When will we b.e able to go to the ballet again. Especially at Covent Garden.
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